We are taking a break from the 18th of August until 11th of September. Orders will be fulfilled and sent out after this date. Thank you x

returns & exchanges

Returns

We are happy to offer an exchange or refund on any items if the items are returned to us within 14 days and to be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging if applicable.

To complete your exchange or return, please advise us of your order number and contact us for a exchange authority.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. 
If you are approved, then you will be contacted to advise us of what you would like to exchange your item for if you would prefer a refund. You may also opt to receive a store credit for use in our online store or at our yearly sale.

Return Shipping

To return your product, you should mail your product to: 842 Ashbourne Road Ashbourne Victoria AU 3442

You will be responsible for paying for your own shipping costs for returning your item, unless your item is damaged or faulty. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless your item is damaged or faulty.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Size Guide - claudette pant

Please use the following as a guide to help you know about where and how to measure to decide the best fit for you. Please contact us via email if you have any other questions at studio@garconne.com.au.

Measurement Chart
Medium Large
A. Waist 80cm circumference 86cm circumference
B. Leg Width 80cm circumference 80cm circumference
C. Leg Opening 80cm circumference 80cm circumference
D. Length 89cm 90cm
How to measure

A. Waist

Measure around the waist at about belly button.

B. Leg Opening

Measure around your leg at the fullest part.

 

Measurements shown are approximate and given in cm.

Size Guide - miette top

Please use the following as a guide to help you know about where and how to measure to decide the best fit for you. Please contact us via email if you have any other questions at studio@garconne.com.au.

Measurement Chart
One Size
A. Bust 102 cm circumference
B. Arm Opening 36 cm circumference
C. Center front length 65 cm
How to measure

A. Bust

Measure the circumference of your bust just below the arm pit

B. Arm opening

Measure the circumference of your bicep.

C. Height

The measurement from the high shoulder point to the bottom front of the garment.

Measurements shown are approximate and given in cm.

Size Guide - penelope dress

Please use the following as a guide to help you know about where and how to measure to decide the best fit for you. Please contact us via email if you have any other questions at studio@garconne.com.au.

Measurement Chart
One Size
A. Bust 102 cm circumference
B. Arm Opening 36 cm circumference
C. Center front length 115 cm
How to measure

A. Bust

Measure the circumference of your bust just below the arm pit

B. Arm opening

Measure the circumference of your bicep.

C. Height

The measurement from the high shoulder point to the bottom front of the garment.

Measurements shown are approximate and given in cm.

Size Guide - abby vest

Please use the following as a guide to help you know about where and how to measure to decide the best fit for you. Please contact us via email if you have any other questions at studio@garconne.com.au.

Measurement Chart
Medium
A. Bust 94 cm circumference
B. Waist 88 cm circumference
C. Center front length 48 cm
How to measure

A. Bust

Measure the circumference of your bust just below the arm pit

B. Waist

Measure the circumference of your waist just above your hips (approx)

C. Height

The measurement from the high shoulder point to the bottom front of the garment.

Measurements shown are approximate and given in cm.

Size Guide - aspen cardigan

Please use the following as a guide to help you know about where and how to measure to decide the best fit for you. Please contact us via email if you have any other questions at studio@garconne.com.au.

Measurement Chart
One Size
A. Centre Front 51 cm
B. Bust 68 cm
C. Bicep 26 cm circumference
How to measure

A. Centre Front

Measure from your collar bone to get the approximate length on you.

B. Bust

Measure around the fullest part of your chest with your arms down.

C. Bicep

Measure around your bicep at the fullest part.

Measurements shown are approximate and given in cm.

Size Guide - celeste Dress

Please use the following as a guide to help you know about where and how to measure to decide the best fit for you. Please contact us via email if you have any other questions at studio@garconne.com.au.

Measurement Chart
S/M M/L
A. Bust Row 1, Content 1 Row 1, Content 2
B. Arm Opening Row 2, Content 1 Row 2, Content 2
C. Centre Front Length Row 3, Content 1 Row 3, Content 2
How to measure

A. Bust

Measure around the fullest part of your chest with your arms down.

B. Arm Opening

Measure around your bicep at the fullest part.

C. Centre Front

Measure from your collar bone to get the approximate length on you.

Measurements shown are approximate and given in cm.